Terms and Conditions
- Your purchase
- Receiving Orders
- The item’s condition at the time of return
Terms and Conditions for shopping on AirCrobat.com
Your purchase aoutside Denmark and is delivered with free shipping in EU.
We use GLS, FedEx, UPS and Bring as logistics partners. The amount won’t be charged to your account until the delivery has been sent. It can also be picked up at our warehouse. Please contact us for the address.
All prices on AirCrobat.com is in US Dollars inclusive VAT for all european countries except Sweden (SEK) and Denmark (DKK)
For Norway, Switzerland and other non EU-countries you have to pay local VAT and taxes etc.
Orders received on weekdays before 14:00 will be processed on the same day. If you haven’t received an order confirmation, please check your spam filter.
Deliverytime, European countries : 2-5 days
Deliverytime, Norway : 3-7 days
If you wish to cancel an item that has already been ordered, please call us immediately on (+45) 60139884. We strive to dispatch all orders before 14:00 on weekdays.
We accept payment by bank transfer, PayPal or the following cards via epay: Dankort, Visa, Mastercard, Payment by MobilePay is also available.
Using a payment card will NOT incur a card fee. Paying with a payment card protects you against abuse. This is because you have the option of rejecting a payment when you receive your payment summary. No excess applies in case your card is abused in an internet store that uses SSL (Secure Socket Layer) in its payment system. Thus, you are better protected than in the physical world, where you are liable for an excess of DKK 1,200 if your Dankort is compromised. Data transmitted by you in connection with purchases paid by card is encrypted (SSL). Neither Funtrax nor others have the ability to read this data.
The amount won’t be charged to your account until AFTER the item has been shipped. You can never be charged a higher amount than you have approved at the time of purchase.
Everything is subject to price errors, etc. as a result of currency changes, war, acts of terror, natural disasters, nuclear attacks,
force majeure, delivery failures, tax changes, sold-out items and printing errors.
A 2-year warranty is extended in accordance with the Danish Purchasing Act. Our warranty covers defects in material or manufacturing. The warranty does not cover errors or damage caused by an improper operation of the product.
Funtrax will cover the return costs in connection with returns under the warranty. In case of order cancellation, Funtrax does not cover return costs.
For returns, please contact and send the related item(s) to:
Packages to be paid for by the recipient will not be accepted. The right of cancellation does not apply to businesses.
There is a 1-year warranty from the original invoice date. Replacement or repairs do not result in a new 1 year warranty period.
If a refund has been agreed upon, please send your bank details so that we can transfer the agreed amount.
Right of cancellation
A 14-day full right of cancellation is extended to items purchased in our webshop. The period is counted from the day you receive the order.
Return costs must be borne by you.
We must receive notice of cancellation no later than 14 days after the purchase, and you must return the related items within 14 days of giving the notice.
The notification should be sent via mail to email@example.com. In the message, please let us know clearly that you wish to exercise your right of cancellation.
The item’s condition at the time of return:
You are liable only for any deterioration of the value of the item due to handling, other than what is necessary to determine the nature, characteristics and manner of the item. In other words – you can try the product in the same way as if you tried it in a physical store.
If the item has been used in ways other than what is described above, we consider the item used, which means that, in the case of cancellation, only part – or none – of the purchase amount will be refunded, depending on the commercial value of the item. In order to receive the full purchase amount, you can do the same as is allowed in a physical store. You can test the product, but do not put it to real use.